Payments

Infomedics

Onze nota’s worden verwerkt door Infomedics. Indien mogelijk, wordt (een deel van) uw nota direct bij uw zorgverzekeraar gedeclareerd. Het resterende bedrag ontvangt u per post binnen ongeveer twee weken na de behandeling.

For questions about your reimbursement, contact your health insurance company. For other questions about your bill, please contact Infomedics at www.infomedics.nl or by phone at 036 – 20 31 900.

Pay with Debit

You can also pay your bill directly after the treatment with PIN. We prefer PIN payments for amounts up to €150, but higher amounts are of course also possible. With PIN payment you will receive an invoice immediately which you can submit to your health insurance company.

Payment scheme

Infomedics maintains a payment term of 30 days. Is it not possible to pay on time? Please contact the Infomedics Servicedesk as soon as possible to make payment arrangements.

Note: als uw rekening wordt overgedragen aan een incassobureau, dient u toekomstige behandelingen direct met PIN te betalen.

Rates

Rates for dental treatments are set nationwide by the Dutch Healthcare Authority (NZa). This means that every dentist in the Netherlands charges the same rates for the same treatments.

Voor een volledig overzicht van de actuele tandartstarieven kunt u terecht op www.allesoverhetgebit.nl/tandartstarieven.

Do you have questions about the cost of a specific treatment? Please feel free to contact us.

Complaints

We make every effort to provide you with the best possible care and ensure a pleasant experience at our practice. However, should you still be dissatisfied with something, we invite you to discuss it with us. We are open to your feedback and are happy to work with you to find an appropriate solution.

Komt u er met ons niet uit? Dan kunt u contact opnemen met de KNMT Klachtenservice. Zij bieden onafhankelijke bemiddeling en begeleiding bij klachten over tandheelkundige zorg.

KNMT Complaints services
Orteliuslaan 750
3528 BB Utrecht
www.knmt.nl

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